Frequently Asked Questions

No, my shop is only open during certain periods of time throughout the year and is considered a seasonal shop. For more information, explore my Shop Schedule page.

For the most updated information on shipping and returns, please visit my Shipping and Return Policies page.

Pre-Order Policy
Please note that my pre-order period will start March 18 and go until March 28.

You will purchase pre-order items in full, but they will not be shipped immediately. Pre-orders will begin shipping at the beginning of April.

It is recommended to place a pre-order to ensure your order is filled as limited stock will be available after the pre-order period, or it may not be offered after the pre-order period. Also, it helps with timely delivery and preventing possible delays due to restocking.

If your order includes other items that are not pre-order, they will ship together with the pre-ordered items unless otherwise arranged. If purchasing a pre-order item, this means that you have read the policy above and agree to the terms outlined above. 

If you have any questions or need assistance with your order, please feel free to contact me via the Contact Form or email me at contact@sarahyanceystudio.com!

I try to do as much as I can realistically do to run my business in a sustainable way! For information on my eco-friendly practices, please visit the Eco-Friendly Practices page.

Prints: Giclée (pronounced "zhee-clay") printing is a method that produces high-quality fine art prints using advanced inkjet technology and specialized inket printers. It involves using archival-grade inks and substrates such as acid-free paper or canvas, which ensure the prints' longevity and resistance to fading. The process captures an extensive color range, providing exceptional accuracy and detail. Giclée prints are highly regarded for their museum-quality standards and are favored by artists and photographers for reproducing their work. Each print offers a vibrant and precise replication, making it an excellent choice for fine art and photographic reproductions. All prints sold on my shop are created by a trusted fine art printing company that specializes in giclée printing. All prints are hand-signed and packaged by me!

Yes! Fill out a Contact Form or email me at contact@sarahyanceystudio.com if you're interested!

Not right now, but you never know in the future! Fill out a Contact Form or email me at contact@sarahyanceystudio.com if you're interested!

For more about my background and creative journey, explore My Story page.

If you run into any technical issues while using my online shop, please give me a call on my business phone at 315-544-0907 or contact me and I will work with you to fulfill your order.

Visit my privacy policy page here.

See Terms of Service here.

Do not sell my personal information page.

If your question hasn't been answered on this page, please feel free to check out my Contact Form to send me a message!