Frequently Asked Questions
Pre-Order Policy
Please note that my holiday collection is available for pre-order until November 10th. Some items are pre-order exclusive items and are not available after November 10. Check the product description for full details on that item to see if it is currently a pre-order item.
You will purchase pre-order items in full, but they will not be shipped immediately. Pre-orders will begin shipping on or around November 15th.
It is recommended to place a pre-order to ensure your order is filled as limited stock will be available after the pre-order period, or it may not be offered after the pre-order period. Also, it helps with timely delivery and preventing possible delays due to restocking during the busy holiday season.
If your order includes other items that are not pre-order, they will ship together with the pre-ordered items unless otherwise arranged. If purchasing a pre-order item, this means that you have read the policy above and agree to the terms outlined above.
If you have any questions or need assistance with your order, please feel free to contact me via the Contact Form or email me at contact@sarahyanceystudio.com!
Add five (5) cards to your cart, and one of them will automatically be free! The deal will be automatically applied. No code needed!
Get 5 of the same card, or pick a combination of your favorites!
The discount can be used as many times as you'd like, even within the same order! For example, order 10 cards, and you'd get 2 free; order 15 cards and you'd get 3 free, etc. If you have any questions, please feel free to contact me at contact@sarahyanceystudio.com.
For the most updated information on shipping and returns, please visit my Shipping and Return Policies page.
For information on my eco-friendly practices, please visit the Eco-Friendly Practices page.
Prints: Giclée (pronounced "zhee-clay") printing is a method that produces high-quality fine art prints using advanced inkjet technology and specialized inket printers. It involves using archival-grade inks and substrates such as acid-free paper or canvas, which ensure the prints' longevity and resistance to fading. The process captures an extensive color range, providing exceptional accuracy and detail. Giclée prints are highly regarded for their museum-quality standards and are favored by artists and photographers for reproducing their work. Each print offers a vibrant and precise replication, making it an excellent choice for fine art and photographic reproductions. All prints sold on my shop are created by a trusted fine art printing company that specializes in giclée printing. All prints are hand-signed and packaged by me!
All fine art giclée reproductions in my shop are printed on Hahnemühle Agave 290gsm fine art paper, an eco-friendly option that doesn't sacrifice quality.
Cards: All seasonal greeting cards are printed on smooth, matte, 100lb card stock. All cards are blank inside and have minimal business branding on the back.
For information on commissions, please visit the Wholesale page.
For information on commissions, please visit the Commissions page.
For more about my background and creative journey, explore My Story page.
No, my shop is only open during certain periods of time throughout the year and is considered a seasonal shop. For more information, explore my Shop Schedule page.
If you run into any technical issues while using my online shop, please give me a call on my business phone at 315-544-0907 or contact me and I will work with you to fulfill your order.